Return Policy

Return & Exchange Policy

Welcome to Babyshoweroffset (operated by Babyshoweroffset LLC). We take immense pride in providing high-quality, comfortable, and stylish clothing for your little ones. If you are not entirely satisfied with your purchase, we are here to help with a straightforward and transparent return process designed to meet global e-commerce standards and Google Merchant Center requirements.

1. 30-Day Return Window

We offer a 30-day return and exchange period. You have 30 days from the date your order is delivered to request a return or exchange.

2. Conditions for a Valid Return

To ensure your return is accepted, please ensure the following criteria are met:

• Item Condition: Products must be unworn, unwashed, and in the same condition as when you received them.
• Tags & Packaging: All original tags, labels, and packaging must be intact.
• Proof of Purchase: A valid order number from babyshoweroffset.com is required.
• Exceptions: For hygiene and safety reasons, we cannot accept returns on personalized items, final sale products, or gift cards.

3. Step-by-Step Return Process

To initiate a return, please follow these steps:

1. Request: Email our dedicated support team at support@babyshoweroffset.com with the subject line: “Return/Exchange Request – [Your Order Number]”.
2. Approval: Our team will review your request and provide a Return Merchandise Authorization (RMA) along with the return shipping address.
3. Shipment: Securely pack the items to prevent damage and ship them to the address provided: [Insert Your Physical Address Here].
4. Note: Please do not send items back to the manufacturer or the original shipping address without prior authorization from us.

4. Return Shipping Fees

• Customer Responsibility: If you are returning an item due to a change of mind, personal preference, or choosing the wrong size, you will be responsible for the return shipping costs.
• Our Responsibility: If the product arrives defective, damaged, or is the incorrect item, Babyshoweroffset will cover all shipping costs to rectify the issue or provide a full replacement at no charge.

5. Exchanges

We are happy to help you get the perfect fit! Exchanges are subject to stock availability. Please specify “Exchange” in your email to support@babyshoweroffset.com. To ensure your baby doesn’t miss out on their favorite style, we recommend placing a new order for the desired size while we process your return.

6. Refund & Inspection Timeline

• Inspection: Once your return arrives at our facility, it will undergo an inspection within 5-7 business days.
• Approval: If approved, your refund will be processed immediately. The funds will be credited back to your original payment method (Visa, Mastercard, PayPal, or Stripe).
• Processing Time: Please allow 3-10 business days for the refund to reflect on your bank statement, depending on your financial institution.